Short version: we scoop, you pay, nobody signs a contract. Be reasonable and we will too.

What we do

Doo-Doo Dudes LLC ("we") provides residential pet waste removal in the North Hills of Pittsburgh, Pennsylvania. Weekly, twice-weekly, bi-weekly, or one-time cleanups — your choice.

Who we serve

Residential customers with a fenced yard, age 18 or older, in our current North Hills service area. Commercial and HOA service available by custom quote.

How we bill

• Monthly auto-pay, charged on the 1st of each month via Stripe.
• Weekly rate × 4.33 = your monthly charge (or × 2.17 for bi-weekly).
• First visit free for new weekly sign-ups.
• No contracts. No setup fees. Cancel anytime with 48 hours' notice.

Pause and cancel

• Pause up to 4 weeks through your account page, no questions asked. Longer pauses by request.
• Cancel any time with 48 hours' notice. Service continues through the end of the current billing cycle; your subscription doesn't renew.
• No early-termination fees. No contracts to break.

What you agree to

• Keep dogs secured indoors while we're on-site unless we've marked them "friendly" in your profile
• Make sure your dogs' vaccinations are current
• Latch your own gates properly (see liability, below)
• Tell us within 24 hours if we miss a spot, so we can come back and fix it

What we agree to

• Arrive the same day every week (weather permitting)
• Send a text ~1 hour before we arrive and again when we're 10 minutes out
• Send a "done" text with a photo of your closed gate after every visit
• Sanitize equipment between yards
• Come back free of charge if we miss a spot (within 24 hours of your report)

Weather and missed visits

Severe weather (ice storms, blizzards, hazardous conditions) may push a visit. When that happens, we reschedule within 72 hours and send a text. No charge for weather-skipped visits.

Liability

• We carry general liability insurance and animal bailee coverage.
• You're responsible for your gate latches. If a latch fails through no fault of ours and a dog escapes, that's on the homeowner.
• If we cause damage through clear negligence, we'll make it right — contact us within 48 hours and we'll work with you directly before anyone involves insurance.
• We're not liable for indirect or consequential damages (lost wages, reputation, emotional distress).

Refunds

• Missed spot reported within 24 hours → free return visit.
• Visit skipped due to our error → credit to next invoice or refund at your choice.
• Disputes → contact us first. We'll try to resolve before involving Stripe or your bank.

Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes will be resolved in the state or federal courts located in Allegheny County, PA.

Changes

We may update these terms. Material changes get 30 days' notice via email or text; continuing service after the effective date means you accept the new terms.

Contact

[email protected] or (412) 866-2250.