The practical stuff: pricing, gates, weather, billing, dog behavior, and what happens if plans change.
Enter your address on our homepage and sign in with Google. We'll walk you through dogs, yard, and plan in the signup wizard. Prefer to talk? Text or call us.
After signup, we'll confirm your service day and first visit details. Most customers are placed on a route within a few business days.
You can still complete signup. We'll review the address and confirm whether we can add it to a route before service starts.
Weekly service starts at $22/wk for one dog. Full pricing is on our pricing page. First visit is free for new subscribers.
Monthly auto-pay on the 1st of each month. Your first month is prorated if you start mid-month, and your first visit is free for new subscribers.
Weekly rate × 4.33 = monthly rate. A year has 52 weeks ÷ 12 months = 4.33 weeks per month on average. Billing a true monthly average keeps the bill predictable.
Never. You can pause or cancel anytime with 48 hours' notice — no fees, no hassle.
Pause from your account dashboard with 48 hours' notice. You won't be charged for skipped visits, and you can resume when you're back.
We retry automatically. If it still fails, we'll text you before service pauses. You can update your card from your account dashboard.
If sales tax applies to your service, we'll show it clearly before you pay and on each invoice. We're confirming the final tax setup before live billing.
No. Just leave us gate access instructions and keep your dogs inside unless you've marked them as friendly on your service agreement.
We bag it and haul it off-site. It doesn't stay on your property.
Our default is dogs inside for safety. If your dog is friendly and you've told us so, they can stay out. If a dog is loose and shows aggression, we leave and mark the visit as skipped.
Rain and cold, yes. Severe storms, lightning, ice, or heavy snow may push us to the next safe service window. We'll text if we need to shift the visit.
We service most federal holidays. Exceptions are Thanksgiving and Christmas Day; if your regular day lands on either, we visit the next business day at no extra charge.
We send you a photo of the secured gate after every single visit. That's the Doo-Doo Dudes gate-closed guarantee.
Text or email within 24 hours and we'll come back to fix it. No charge, no argument.
Yes. We disinfect tools and shoes between every yard to protect your dog from anything we might pick up elsewhere.
